Button Remote for Apple TV Infrared Edition Support Page
Do you need help with your Button Remote for Apple TV setup?
We are here to make sure your set up is fully up and running guaranteed or your money back!
There are two ways to contact us:
Email us at support@function101.com
Schedule a call in the link here.
Getting Started with the Button Remote for Apple TV Infrared Edition
The Button Remote for Apple TV is guaranteed to work out of the box via infrared and a direct line of sight or via Bluetooth (with the Bluetooth Edition) when paired with your Apple TV.
Important: If it does not work out of the box with a direct line of sight there may be a conflict with a legacy Logitech Harmony Remote or a first generation Apple TV remote (non-Siri remote). First, try to unplug your Apple TV for 6-10 seconds then plug it back in.
Click here to learn more about the fix if it is still not working or please reach out to our support team for assistance. We are happy to help!
Programming TV Volume, Mute and Power with the Button Remote
Note before you begin:
Both the Button Remote for Apple TV Infrared Edition and Bluetooth Edition program the volume, mute and power, the same way.
Important: The Button Remote is programmed to control volume and power directly via infrared directly to your TV.
Do not attempt to program the Button Remote via the Apple TV Settings/Remote and Devices/Learn Remote. This remote programming is not compatible with the Button Remote.
Please follow the instructions below to program directly to your device. If you have a Samsung TV, the volume, mute, and power is programmed to work out of the box.
Set-Up Mode on the Button Remote:
1- Enter Set-Up Mode on your Button Remote by pressing the Menu and OK buttons at the same time for 3 seconds.
2 - The LED at the top of the remote becomes solid red.
The Button Remote Is now in Set Up Mode.
If you do not press a button after 20 seconds, the remote will exit setup mode.
Once in set up mode, quick press the P UP button every 2-3 seconds.
Look for the volume indicator to display on your screen. (This is the volume bar that shows up when adjust the volume on your TV). As soon as the volume indicator appears on your screen, immediately press the OK button.
If your TV brand is not in the list below or you do not see the volume indicator appear, then quick press the P Down button every 2-3 seconds.
Note the P Down Button contains over 100 different codes so depending on your TV model, it could take time for the TV’s volume indicator to appear on your display.
Congratulations. Your Button Remote is now programmed to control the volume, mute and power of your TV.
List of Brands in the P UP Button
Samsung
LG
Sony
Philips
Panasonic
TCL
Brandt
JVC
Sharp
Thomson
VIZIO
Toshiba
Sanyo
Pioneer
Insignia
Hisense
Programming soundbar or receiver volume, mute and power with the Button Remote
Note before you begin:
Both the Button Remote for Apple TV Infrared Edition and Bluetooth Edition program the volume, mute and power, the same way.
Important: The Button Remote for Apple TV Bluetooth Edition is programmed to control volume and power via infrared directly to your soundbar or receiver. If you do not have a line of sight to your receiver (you have your receiver in a closet or closed cabinet), this remote will not work for controlling the volume, mute, and power of that device.
Do not attempt to program the Button Remote via the Apple TV Settings/Remote and Devices/Learn Remote. This remote programming is not compatible with the Button Remote.
If you have a Samsung TV, the volume, mute, and power is programmed to work out of the box. We recommend doing a factory reset of the Button Remote (press MENU + STOP at the same time) before going into setup mode.
SONOS CUSTOMERS:
If you have a Sonos Sound Bar follow this link for instructions to connect via the Sonos App for the Button Remote to control volume, mute, and power.
Click here to connect the Button Remote to your Sonos Soundbar.
HOMEPOD CUSTOMERS:
If you have an Apple AirPod follow this link for instructions to connect via the tvOS Control Center's Audio Controls. The volume buttons on the left side of the Button Remote will not control HomePods or AirPlay connected speakers.
Activate Set-Up Mode on the Button Remote:
1- Enter Set-Up Mode on your Button Remote by pressing the Menu and OK buttons at the same time for 3 seconds.
2 - The LED at the top of the remote becomes solid red.
The Button Remote Is now in Set Up Mode.
If you do not press a button after 20 seconds, the remote will exit setup mode
Programming the Soundbar or Receiver Volume, Mute, and Power with the Button Remote.
1 - Press the UP Navigation Arrow (located above the OKButton) every 2-3 seconds until the volume indicator appears on your device display screen. The UP Button scans for the top 20 Audio brands.
3 - If your volume indicator does not appear, press the DOWN Navigation Arrow Button every 2-3 seconds until the volume indicator appears on your device display. This scans over 100 additional audio brands.
4 - Once your device volume displays on your device screen, test the volume up and down to make sure it works properly, then press the OK Button on your Button Remote for Apple TV.
5- Congratulations! Your Button Remote is now ready to control the volume, mute, and power of your receiver/soundbar.
List of Brands in the UP Arrow Button
Logitech
Samsung
LG
Sony
Philips
Bose
JBL
Harmon Kardon
Arcam
Jamo
Vizio
Pioneer
Denon
Onkyo
Yamaha
Nakamichi
Polk Audio
Performing a Factory Reset of the Button Remote for Apple TV
If you want to program the Button Remote with a different TV, receiver, or soundbar, you can perform a factory reset.
Press MENU + STOP at the same time and the LED at the top of the remote will blink 5 times.
The Button Remote is now restored to its factory settings.
Please contact support@function101.com for any questions on your Button Remote for Apple TV setup.
Button Remote for Apple TV Detailed Button Functionality
- STANDBY / POWER ON - With this button, you can turn your TV on or off. You must have previously synchronized your TV with the remote control as explained in the instructions (unless you have a Samsung TV).
A long press on this button (more than two seconds) allows you to switch off the Apple TV only (unless the CEC is activated; in this case, your television will be turned off as well). - MENU
Use this button to wake up your Apple TV when it is off.
This also acts as the back button.
A long press on the Menu button allows you to return to the Apple TV main home screen.
This button also is used to activate hidden options of a page. - NAVIGATION ARROWS - With the navigation arrows, you can navigate through the screens and select the icons of the services you want to use.
The top arrow activates the channel carrousel: They are sorted by category, and you will also find your favorite selection.
The down arrow activates the player's option menu when you watch TV so you can access advanced features (Info & Controls and Audio). - OK - The OK button confirms the entry in the menu corresponding to the icon on which the cursor is pointing.
- ACCESS APPLE TV CONTROL CENTER AND APP SWITCHING - P ^/v - Updated in Oct 2021, a long press of the P UP accesses the Apple TV Control Center. A long press of the Pv accesses App Switching (use the arrows in #3 to toggle apps and double tap the Up arrow to close apps).
- VOLUME UP & DOWN - VOL +/-. These buttons allow you to increase or decrease the sound volume of your TV. You must have previously synchronized your TV with the remote control as explained in the instructions (unless you have a Samsung TV).
- MUTE - This button mutes the sound of your TV. By pressing it again, you can reactivate the sound. You must have previously synchronized your TV with the remote control as explained in the instructions (unless you have a Samsung TV).
- SKIP FORWARD - Skip forward. Allows you to skip part of the program by jumping forward 10 seconds.
- SKIP BACK - Skip back. Allows you to skip part of the program by jumping backwards.
- FAST REWIND - Fast rewind. This button allows you to rewind a program. A second press will accelerate the rewinding. A third press will return to normal playback mode. You can also return to normal Play mode by pressing the “Play” button.
- FAST FORWARD This button allows you to fast-forward a program (not on live TV). A second press will accelerate the forwarding. A third press will return to normal Play mode. You can also return to normal Play mode by pressing the Play button.
- STOP - Allows you to stop a running program.
- PAUSE / PLAY - Allows you to interrupt a program. Pressing again will resume the program where you paused it.
Apple TV Streaming App User Guide
Fast Forward, Rewind, Pause/Play, Closed Caption Access
Button Remote for Apple TV Video User Guide
What is the Button Remote Transmission range?
IR distance can change, depending on the receiver’s performances and distance can be affected by the environment. The maximum distance is 12 meters (13+ yards) with the RCU pointed to the STB at 0° angle.
Directional limits: Horizontally +/-30° at 7 meters - Vertically +/-30° at 7 meters.
What batteries are required:
Two AAA batteries (included with the Button Remote)
2. Does Siri work with the Button Remote?
No. Voice functionality is not available on the Button Remote Infrared Edition or Bluetooth Edition.
3. How can I access commands like the Home Button on the Apple TV Siri Remote?
Press and Hold the P UP button and you will access the tvOS Control Center.
If you do a long press on the Menu button on the Button Remote, you will go directly to the Apple TV home screen.
If you do a long press on the power/standby button, you will be able to put your Apple TV to sleep.
4. How do I turn on / wake the Apple TV with the Button Remote?
Press the Menu button.
5. Is there a way to access App Switcher mode to close out unresponsive apps?
Press and Hold the P DOWN Button.
When you are in App Switching mode, the Button Remote can close out apps with a double tap of the UP button (located above the OK button)
6 Where is the Indicator Light?
The indicator light is located at the top of the Button Remote and is a red LED.
7. How do I do a factory reset on the Button Remote?
1. [MENU] + [STOP] key for 3 seconds.
2. The Factory reset will be initialized as LED blinks 5 times.
3. Factory Reset initializes the remote settings.
8. I have line of sight to my Apple TV but I just see a fast blinking light when I use the buttons. How do I fix this issue?
This may require a Factory Reset of the Button Remote. Please follow the instructions below to conduct a factory reset.
1. [MENU] + [STOP] key for 3 seconds.
2. The Factory reset will be initialized as LED blinks 5 times.
3. Factory Reset initializes the remote settings.
Another issue that another Apple device such as a Mac Mini, iMac, or MacBook may be conflicting with the signal. Try pointing directly at the Apple TV or move the devices further apart.
Make sure you are in line of sight of your Apple TV as the button remote is an infrared only remote. Another fix we have discovered is a “Reset and Restart” in the Apple TV Settings. We recommend a TVOS software update and Apple TV restart first before conducting the "RESET AND UPDATE.” This may require to have you re-login into your accounts. If you have any questions please contact support@function101.com.
9. How do I know the Number Call of my TV?
1. Press the [MENU] + [OK] key for more than 3 seconds to enter the set-up mode. Then the LED will turn on.
2. If any key press is not followed for the next 20 seconds, the red LED will be switched OFF and get out of set-up mode automatically.
3. If the [Rewind] key is pressed, the LED will blink to indicate the set-up number of the TV.
4. If the [Fast Forward] key is pressed, the LED will blink to indicate the set-up number of the Soundbar.
(If TV0851 is set up, 10 times blink _ Pause _ 8 times blinks_ Pause_5 times blinks_Pause _ one times blinks. It should be counted correctly when the LED blinks. (if the number is “0”, LED will blink 10 times).
Then the LED will be switched OFF and exit out of set-up mode automatically.
10. Can I control the volume and power of my TV and my Soundbar or external audio device?
The Button Remote for Apple TV can only be programmed to control either the TV or the soundbar or external audio device, but not both at the same time.
11. Does the Button Remote for Apple TV work with SONOS?
The Button Remote for Apple TV works with your favorite SONOS Speaker! Just connect using the SONOS S2 App. In the SONOS S2 App:
A. Go to Settings
B. Tap on device you’re wanting to control (for example, “Beam” or "Arc,")
C. Scroll down and make sure Infrared Remote is enabled and proceed to the “Remote Control Setup” menu.
D. Follow instructions to learn the remote!
What models of the Apple TV does the Button Remote support?
Supports ALL Apple TV Models including model numbers: A2169, A1842, A1625, A1427, A1469, A1378. If you are not sure which is your model, you can learn more on the Apple support page: https://support.apple.com/en-us/HT200008
Learn more about native Apple TV commands with the Button Remote
The Button Remote for Apple TV is programmed to control the volume of your TV, soundbar, or receiver. If you are trying to control the volume of your AirPods or HomePod from the Apple TV Media Center, Function101 made an update in October of 2021 to access the Apple TV Control Center. To access these features, please see instructions below:
1. Do a long press of the P^ (P UP) button
2. Apple TV Control Center should appear in the top right of the Apple TV
3. Select the Media Center icon
4. Use the Arrows to select the Audio Device
5. Do a long press of the OK button to access audio control bar.
6. Use the right and left arrows of to turn the follow up and down. Select OK to confirm the volume setting.
7. Select Menu to move back out of the menu.
Click here To learn more about the tvOS Control Center on Apple TV on the Apple Support Page.