Privacy Policy
Privacy Policy
Last updated: October 14, 2025
Welcome to Function101 (“Function101,” “we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit function101.com, purchase our products, subscribe to our emails, or submit information through our online forms (including Google Ads lead forms).
By using our website, you agree to this Policy. If you do not agree, please do not use the site.
1) Information We Collect
A. Information You Provide
- Contact details (name, email address, phone number).
- Order and shipping information (billing/shipping address; we do not store full payment card numbers—processing is handled by our payment providers).
- Account, support, and communication content (messages, reviews, survey responses).
- Marketing preferences and newsletter sign-ups.
- Form submissions, including Google Ads lead forms (e.g., quote requests, product info, or newsletter interest).
B. Information Collected Automatically
When you browse our site, we and our partners may automatically collect:
- Device and usage data (IP address, browser type, device identifiers, pages viewed, time on site, referring URLs).
- Approximate location (derived from IP, where permitted).
- Cookie, pixel, and similar tracking identifiers (see Cookies).
C. Information From Other Sources
We may receive limited information from e-commerce, analytics, advertising, and email platforms to measure performance and improve our services (for example: Shopify, Google, Meta, email service providers).
2) How We Use Your Information
- Process, fulfill, and deliver orders; provide customer support.
- Operate, maintain, and improve our website, products, and services.
- Send transactional communications (order confirmations, shipping updates, support responses).
- Send marketing emails or SMS (with your consent or as permitted by law) and personalize content and offers.
- Analyze performance and conduct research to enhance customer experience.
- Detect, prevent, and address fraud, security, and technical issues; comply with legal obligations.
3) Sharing & Disclosure
We do not sell your personal information. We may disclose information to trusted service providers who help us run our business, subject to confidentiality obligations, including:
- E-commerce & Payments: Shopify and payment processors (e.g., Shopify Payments, PayPal) to process orders securely.
- Shipping & Logistics: Carriers and fulfillment partners to deliver your order.
- Marketing & CRM: Email/SMS and CRM platforms to send communications you’ve requested or permitted.
- Analytics & Advertising: Measurement partners (e.g., Google Analytics/Ads, Meta) for site and ad performance.
- Professional/Legal: Advisors or authorities when required by law or to protect rights and safety.
If we undergo a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that transaction, consistent with this Policy.
4) Cookies, Pixels & Tracking
We use cookies and similar technologies to enable core site functionality, remember preferences, analyze traffic, and personalize content/ads. These may be set by us or our partners. You can manage cookies in your browser settings and, for Google services, visit Google Ads Settings.
Common technologies we use include (non-exhaustive):
- Shopify cookies for cart and checkout experiences.
- Google Analytics and Google Ads conversion tags.
- Meta (Facebook/Instagram) pixel for ad measurement and personalization.
- Email performance tracking (e.g., open/click rates) to improve communications.
5) Google Ads Lead Forms
From time to time, our ads on Google surfaces (Search, YouTube, Discovery) may include a native Lead Form. When you submit these forms, Google may pre-fill certain fields from your Google account to reduce friction. We receive the information you submit (e.g., name, email, phone) and use it to respond to your request, provide product information, and—if you opt in—send marketing communications. You can opt out of marketing at any time (see Your Privacy Rights).
6) Your Privacy Rights
Marketing Choices
- Email: Use the “unsubscribe” link in any marketing email or email us at support@function101.com.
- Cookies/Ads: Adjust browser settings and visit Google Ads Settings.
California (CCPA/CPRA) & Similar Rights
Residents of California and certain other jurisdictions may have the right to:
- Know/Access the categories and specific pieces of personal information we collect, use, disclose, and retain.
- Delete personal information, subject to legal exceptions.
- Correct inaccurate personal information.
- Opt Out of “Sale” or “Sharing” of personal information for cross-context behavioral advertising (as defined by law). Function101 does not sell personal information for money; if our use of advertising cookies/pixels is deemed a “sale” or “sharing,” you may opt out.
- Limit Use/Disclosure of Sensitive Personal Information (we do not seek to collect sensitive personal information for inferring characteristics).
- No discrimination for exercising your privacy rights.
How to submit a request: Email us at support@function101.com with the subject “Privacy Request” and specify the type of request (Access, Delete, Correct, or Opt-Out of Sale/Share). We may need to verify your identity to protect your information. You may authorize an agent to submit a request on your behalf (subject to verification).
7) Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy, including to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.
8) Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information (for example, HTTPS/SSL and secure payment processing via our providers). However, no method of transmission or storage is fully secure, and we cannot guarantee absolute security.
9) International Users
If you access our website from outside the United States, your information may be transferred to, stored, and processed in the U.S. where privacy laws may differ. By using the site, you consent to such transfers.
10) Children’s Privacy
Our site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
11) Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Material changes may be highlighted for a reasonable period.
12) Contact Us
If you have questions, requests, or concerns about this Privacy Policy or our data practices, contact us at:
Function101
Email: support@function101.com